Create or import a member
Basic details and the current membership status go into a single member profile.
CENTRALISED RECORDS
Members and memberships in one system
InoGym brings member profiles, membership statuses, plans, payments and visit history together so reception and management work with the same data.
14 days free · no card required
INOGYM PLATFORMWEB + APP
Screenshots show the Serbian version of the app.
HOW IT WORKS
A clear path from data to useful action.
Every step is part of the same InoGym system, without duplicate entry or disconnected records.
Assign a plan and record a payment
The validity period, price and payment method stay linked to the specific membership.
Track changes and visits
Your team sees the current status, payment history and recent visits without searching multiple records.
BUSINESS VALUE
What does this feature change in everyday work?
InoGym connects the tasks of receptionists, managers and owners with the member experience.
One accurate database
Reception staff, managers and the owner use the same up-to-date information according to their permissions.
Fewer manual checks
Membership status and payment history are available on the member profile, without separate spreadsheets and notes.
Clearer payment overview
View and track active, expired and soon-to-expire memberships in the system.
Consistent service
Information does not depend on one person or shift, so the team can give members consistent answers.
INSIDE INOGYM
Every member's status without searching spreadsheets.
The member list shows the plan, membership status and latest visit in a format designed for everyday reception work.
- The same data in the dashboard and app
- Clear roles and access
- A view designed for everyday work
Membership plans
Your plans. Your rules.
Monthly, annual, group and trial memberships, with clear prices and validity periods.
Screenshots show the Serbian version of the app.
CLEAR ANSWERS
Frequently asked questions: members and memberships in one system
What you need to know before getting started with InoGym.
01What information does a member profile contain?
A profile can bring together contact details, plan, membership validity, payments, visits and operational notes your team needs.
02Can we transfer our existing member records?
Yes. Import members from Excel yourself or with our team's help, free on every plan and during the trial. Prepare each member's full name, email and date of birth; to add a membership, specify an active InoGym plan and a start date.
03Who can change memberships and payments?
Access is assigned by staff role, so sensitive changes can be restricted to authorised people.
04Does the system support different membership plans?
Yes. Your gym can organise multiple plans and validity periods to match its offering and operating rules.
05What if a member has no smartphone?
That is fine. Reception creates an InoGym account for them and records their entry manually in the dashboard when they arrive. Their payments, visits and package usage are still recorded, and their visits count towards the occupancy estimate.
06Does InoGym integrate with a fiscal cash register?
Not currently. Keep using your existing fiscal or invoicing system. InoGym runs alongside it to record memberships, payments and visits; it does not replace local fiscal processes.
07Can members pay their membership online?
Online membership payments are in development and are not yet available. For now, record cash or bank payments in InoGym and activate the membership. Payment records are separate from processing a card payment.
PRACTICAL GUIDES
Explore this topic
Connect this feature to specific processes, measurements and decisions in everyday gym operations.
7 min read
Excel or gym management software?
Excel can be enough at first, but a dedicated system becomes more useful when several people manage memberships, payments and visits.
Read the guide 9 min readHow to reduce gym member churn
Reducing churn takes ongoing attention to visits, reasons for leaving and timely contact that actually helps members.
Read the guide 9 min readProtecting member data in gym software
Data protection starts with a clear purpose for each field and role-based access, followed by auditing, retention periods and tested procedures.
Read the guideIT’S TIME FOR SIMPLER GYM MANAGEMENT
Ready to modernise your gym?
See how InoGym connects your team’s daily work with the member experience.